Teleobi Privacy Policy
Effective Date: March 7, 2022
Teleobi ("Company", "we", "us", or "our") is committed to safeguarding the privacy and confidentiality of the personal and business data you ("User", "you") provide while using our services. This Privacy Policy outlines how Teleobi collects, uses, stores, and protects your data in compliance with the Information Technology Act, 2000 and applicable data protection laws of India.
1. Data We Collect
We collect and store the following categories of information:
a. User-Uploaded Data
Contacts, media, messages, customer details, and campaign material uploaded by the User on the Teleobi dashboard for the purposes of marketing, automation, or communication.
b. Social Platform Integrations
When you connect your business accounts on platforms like Facebook, Instagram, Telegram, or WhatsApp, we collect necessary data such as:
- Page or account ID and metadata
- Customer chat histories and contact details
- Marketing interaction logs
- Relevant permissions (read or write as authorized by you)
c. Account and Contact Information
Name, email, mobile number, organization details, billing information, and technical logs related to your use of our platform.
2. Purpose of Data Usage
The data collected is used exclusively for:
- Enabling you to build and manage marketing campaigns
- Automating customer communication via bots and flows
- Analyzing engagement for performance tracking
- Providing technical support and updates
- Legal or regulatory compliance (if required)
3. Data Sharing and Disclosure
Under no circumstances does Teleobi share, rent, sell, or trade any user data, including contact information, uploaded materials, or third-party platform data, with external parties, affiliates, or advertisers.
Access to your data is strictly limited to authorized personnel bound by confidentiality obligations.
4. Data Security
We employ industry-standard security measures including:
- SSL or TLS encryption
- Multi-layered firewalls
- Role-based access control
- Regular audits and monitoring
These measures ensure that your data remains secure, intact, and inaccessible to unauthorized individuals.
5. User Rights
As a data subject, you have the right to:
- Access or review your data
- Modify or delete your account information
- Revoke third-party platform integrations
- Request export of your data
To exercise these rights, contact: [email protected]
6. Data Retention
We retain user data for as long as your account remains active and for a maximum of 36 months post-deactivation unless legally required otherwise. After this period, your data is automatically and securely deleted from our systems.
7. Compliance with Legal Authorities
In cases where legally mandated by a government authority or court order, data may be disclosed in accordance with applicable laws. In such events, you will be notified unless prohibited by law.
8. Policy Changes
Teleobi reserves the right to amend this Privacy Policy. Any updates will be reflected with a revised "Last Updated" date and will be effective upon publication on our website.
9. Governing Law and Jurisdiction
This Policy is governed by Indian law. All disputes shall fall under the exclusive jurisdiction of the competent courts located in Jhansi, Noida, or Delhi, India.
10. Contact Us
For questions or concerns regarding this policy, please contact:
- Email: [email protected]
- Phone: +91 9114911450
Last updated: April 14, 2026
