Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us, or otherwise communicate with us. This includes:

Account Information: Name, email address, phone number, company name, and password.
Payment Information: Billing address and payment method details (processed securely by our payment partners).
Usage Data: How you interact with our platform, including features used, messages sent, and campaigns created.
Device Information: Browser type, IP address, device type, and operating system.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions

3. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third-party companies that help us operate (hosting, analytics, payment processing).
API Partners: Meta (WhatsApp, Instagram, Messenger), Telegram — as required to provide messaging services.
Legal Requirements: When required by law, subpoena, or government request.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), and regular security audits. Your WhatsApp messages are processed through Meta’s Official Business API infrastructure.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and data
Export your data in a portable format
Opt out of marketing communications

7. Cookies

We use essential cookies to operate our platform and analytics cookies to improve our services. You can control cookie preferences through your browser settings.